Bid Retention Manager

Retention Bid Manager

Impact Food Group

At Impact Food Group, we’re more than just a school caterer. We’re on a mission to create a positive food culture and help more students enjoy healthier, better-quality food. Making a positive social impact is at the heart of everything we do. We’re constantly learning, evolving, and improving — every way, every day.

We one of England’s fastest-growing school food providers, serving around one million students every day across more than 1,500 schools. We are dedicated to delivering high-quality, nutritious meals that support student wellbeing and enjoyment. 

Our brands include Innovate, Cucina, Chapter One (Independent Schools), Hutchison, and Dolce, reflecting our breadth of experience and reach across the school catering sector. 

We’re now looking for a talented and highly organised Retention Bid Manager to join and play a vital role in supporting our business. The Retention Bid Manager will support the successful renewal of our existing contracts through the delivery of high-quality, compelling bid responses and presentations.

Guided by our values, integrity, bold, impactful, humble and community; you will help us shape a workplace and culture we can all be proud of.

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What you’ll be Doing

• Supporting the management and delivery of retention bids, proposals, and presentations
• Writing clear, engaging, and client-focused content that demonstrates performance and added value.
• Managing a sales process tracker so you / we are ‘on top’ of the work stream, which will in turn help direct and plan resource.
• Managing timelines and ensuring all deadlines are met across multiple projects.
• Coordinating with internal teams (Operations, Finance, Food Development, Marketing) to gather information and build responses.
• Assisting in the creation of presentations, case studies, and supporting materials
• Maintaining and updating the bid content library, ensuring materials are accurate and relevant.
• Supporting post-submission reviews and incorporating feedback into future bids
• Team Management Responsibilities

CRM & Pipeline Support

• Maintaining accurate records of all retention opportunities within the CRM system
• Tracking contract renewal dates, key milestones, and client activity
• Support reporting on retention pipeline status and performance.
• Ensuring data is up to date and accessible for the wider team.
• Contributing to improving CRM processes and consistency of use

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What are we looking for?

• Experience working with tenders and business proposals (preferably within the catering industry)
• Strong written skills with the ability to produce clear and engaging content.
• Highly organised with good time management and attention to detail
• Comfortable working across multiple projects in a fast-paced environment
• Strong communication skills and ability to collaborate with different teams.
• Experience using CRM systems (or willingness to learn quickly)
• Good Microsoft Office skills (Word, PowerPoint, Excel)
• A proactive and positive attitude with a willingness to learn and develop.
• Previous experience supporting or mentoring team members (formal management experience beneficial but not essential)

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If you’re a collaborative, solution-focused professional who thrives in a busy and purposeful environment, we’d love to hear from you. Join us and be part of a team that is transforming lives through the power of food, making a genuine difference for students across the UK.

What’s in It for You?

• The opportunity to build a career you can be proud of in a growing business.
• Access to a wide range of free training, qualifications, and development opportunities
• 25 days annual leave plus bank holidays
• Staff discount scheme across 850+ retailers
• Pension scheme and other great company benefits
• Monthly incentives and recognition for top performers

#JoinOurTeam #makeanimpact

If you’re looking for your next step and want to be part of an organisation that genuinely makes a difference, we’d love to hear from you.

IFG are committed to the safeguarding of children, and our employees share this commitment. Successful candidates are required to undergo an enhanced DBS check, which IFG will pay for.

We are a committed equal opportunities employer - if you require any assistance for the interview process, please detail within your application. All information is kept confidential and in compliance with GDPR requirements.